ZorgMail

Overview

With the ZorgMail EDI integration, Flux automatically sends medical letters and reports to other healthcare providers, fully secured and in line with NEN 7510 standards.

ZorgMail enables secure electronic communication between healthcare providers. Once the integration is active, you can send letters and reports directly from Flux through ZorgMail. You also get access to the ZorgMail Address Book, making it easy to look up addresses for general practitioners, specialists, and other organizations.

Configuration

Go to Settings -> Apps -> ZorgMail to activate ZorgMail EDI in Flux.

Requirements

To activate ZorgMail EDI, you need:

1. A user in Flux with the Owner or Practitioner role

2. An active ZorgMail EDI account

3. The login credentials for this account

4. For every Flux user who wants to send through ZorgMail: their own ZorgMail account ID and password

Flux setup

The ZorgMail integration is configured per user. To activate ZorgMail EDI in Flux, the signed-in user needs their own ZorgMail account ID and ZorgMail password.

• Enter your ZorgMail EDI number and ZorgMail password
• Click Activate

Repeat these steps for every user who needs to send through ZorgMail. The setting applies to the connected user and does not automatically activate ZorgMail for the whole practice.

ZorgMail EDI is now active for this user. From this moment on, this user can automatically send messages through ZorgMail EDI. Once the integration is active, the ZorgMail address book automatically appears in the sending options when creating a letter in the medical feed and under Letters in the patient record.

ZorgMail setup

ZorgMail EDI login credentials are unique per EHR. If you switch to Flux, login credentials must be requested again. Contact ZorgMail for this.

Sending through ZorgMail

Once you are connected to ZorgMail as a user, you can securely send medical letters and reports to other healthcare providers from Flux. Other users need to connect their own ZorgMail credentials before they can send through ZorgMail themselves.

When creating or finalizing a letter, the Send option appears automatically. Flux looks up the correct ZorgMail address for the general practitioner or specialist through the integrated address book.

Letters you want to send through ZorgMail are created from your own letter templates. More information about creating and managing templates is available in the Letters section.

Notes

• Only letters and reports can be sent through ZorgMail. Separate emails or attachments are not supported
• The recipient must have an active ZorgMail address to receive messages
• Flux currently supports only ZorgMail EDI. SecureMail is not yet available
• ZorgMail is not configured at practice level; each user manages their own ZorgMail connection.

Data exchange

Flux -> ZorgMail: patient information such as name, date of birth, general practitioner, and report file.

ZorgMail -> recipient: secure delivery of the message through the ZorgMail network.

Flux does not store message copies outside the patient record.