QDNA

Overview

With the QDNA integration, Flux automates sending PREMs (Patient Reported Experience Measures) in a secure and reliable way. This helps you meet contractual requirements from health insurers and gives you valuable insight into how patients experience your care.

PREMs are short questionnaires that let patients share their experience with the treatment, from communication to treatment outcomes. The results provide useful feedback to improve quality within your practice and are also used nationally for benchmarking and healthcare procurement.

With the QDNA integration, Flux takes care of this request process for you. As soon as a treatment episode is completed, Flux automatically checks whether the patient meets the applicable inclusion and exclusion criteria. Only eligible patients automatically receive a PREM invitation from QDNA.

Configuration

Go to Settings -> Apps -> QDNA to activate QDNA in Flux.

Requirements

To activate the QDNA integration, you need:

• A user in Flux with the Owner role
• An active QDNA account for your practice or organization
• A PREM subscription with QDNA

Flux setup

To connect QDNA to Flux, you need the username and password for your practice or organization QDNA account.

• Enter the username and password for your QDNA practice or organization account
• Click Activate

The QDNA integration is now active. From this moment on, Flux automatically handles sending PREMs to the right patients.

QDNA setup

To use the integration, your practice needs a PREM subscription with QDNA. For more information or a trial period, contact QDNA.

Measuring PREMs

As soon as a patient meets the conditions, Flux automatically sends the required patient data to QDNA to start a PREM request. QDNA then handles sending the questionnaire and processing the results.

Flux receives confirmation that the questionnaire was sent, but no individual results. Completed questionnaires are processed only within QDNA and appear in the annual benchmark reports shared with health insurers and practices.

Consent

Patient consent is required before sending a PREM. The patient must agree to be contacted for a quality measurement and to share the required data with QDNA.

You can record this consent during intake or later in the treatment episode. Flux automatically checks whether the patient has given consent before a request is sent.

Inclusion and exclusion criteria

Flux automatically checks the inclusion and exclusion criteria for every request, both automatic and manual. The work instructions for these criteria are available on the Zorgverzekeraars Nederland website, in the Patient Experience Measurements dossier under Measurements.

Data exchange

Flux sends only the necessary patient data to make a PREM request possible: birth year, gender, last name, email address, email consent, health insurer UZOVI, practitioner AGB code, practice AGB code, treatment dates, number of treatments, and diagnosis treatment code.