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Changelog

Stay up to date with our latest changes and improvements.

July 28, 2025

Medical professional associations

It is now possible for individual users to add their professional association in Flux. This completes your profile and ensures better alignment with the standards of your field. Is your association not listed yet? Let us know, and we’ll add it.

Flux now supports dietetics. Dietitians can manage their full practice administration and claims directly in Flux, from scheduling appointments to submitting claims to insurers. This broadens Flux beyond physiotherapy and makes it easier for more healthcare professionals to handle their administration securely and efficiently.

Fall prevention is now included in Flux. Since 2023, it has been part of the basic health insurance package in the Netherlands for people aged 65+ at increased risk of falling. With a referral from a GP or specialist, patients can start a program focused on risk assessment, training, and guidance, often provided by physiotherapists.

In Flux, you can now register and claim fall prevention programs directly, without extra steps or manual work. This saves time, ensures correct registration, and lets you focus on what matters most: helping your patients stay safe, confident, and independent.

  • New (5)
    • Dietetics performance codes added
    • Fall prevention added
    • Support for chiropractic and other alternative treatments
    • Zorgtopics treatment plans
    • Professional associations added
  • Improvements (14)
    • Subscriptions can now be started mid-month with invoices; billing is automatically handled pro rata without the need for manual invoices
    • Various alternative treatment types added
    • SEPA Direct Debit mandates can now be revoked via charge-backs
    • AGB codes can now be added to product invoices
    • Shortcut added to payment QR codes for product invoices
    • User labels can now be applied in online scheduling
    • Recurring appointments can now be scheduled by day (e.g. every weekday)
    • Patient labels can now also be added during patient registration
    • All references to the old PM304 declaration standard have been removed and replaced with GDS references
    • Mobile agenda improved for better usability
    • The button to close multiple notifications at once has been re-introduced
    • Appointment reminder emails can now briefly be undone after sending
    • Hotkeys in dropdown menus now work even when the menu is closed
    • Small animations added to modals and tooltips
  • Bugs (28)
    • Bugfix for the intake flow
    • Fixed an issue where the payment status was not immediately updated to “paid”Various technical bugs resolved
    • Bugfix for the treatment counter across the year change
    • Fixed an issue with checking the availability of an appointment type
    • Bugfix where outdated information was sometimes shown on the treatment plan
    • Fixed an issue when creating a user with intern (stagiair) rights
    • Bugfix where appointment reminders were not sent 25 hours in advance
    • Bugfix making invoice loading much faster
    • Various front-end improvements, including menus and navigation
    • Bugfix where a recall could not be created without first scheduling an appointment for a patient
    • Bugfix where an incorrect entitlement code was suggested for children
    • Fixed an issue where PREMs were not sent when closing the treatment plan; a notification is now shown if data is missing
    • Bugfix where validation rules for claims were not displayed
    • Bugfix where an AGB code was required for company invoicing
    • Fixed an issue where invoice lines were not displayed
    • Error handling added for unknown performance codes
    • Fixed an issue where the online planner could display a non-existent page
    • Bugfix where filters no longer worked
    • Bugfix where users were directed to specific claim lines instead of the main claim
    • Bugfix for the invoice timeline
    • Bugfix where the responsible user could not be found
    • Bugfix where a double click was automatically executed by the mouse when the user clicked once
    • Fixed an issue where inputs in medical letters were insufficiently validated, preventing some data from auto-filling
    • Bugfix where the GDS body location warning was always shown
    • Fixed an issue where online scheduling could not be completed without a clear reason shown to the user
    • Bugfix where a company was incorrectly linked to a patient invoice in the background
    • Layout bugs resolved
July 2, 2025

Mediquest

Flux X Mediquest integration

Flux now offers a direct integration with Mediquest, enabling you to automatically send out PREM questionnaires (Patient Reported Experience Measures). PREMs are standardized surveys that measure how patients experience care—from communication and interaction to treatment outcomes. The results are collected nationally and used to make the quality of care transparent, both for insurers and for patients.

For many healthcare contracts, collecting and submitting PREMs is mandatory. The results are included in quality indicators and are increasingly important in negotiations and tariff agreements. PREMs are therefore not only a contractual obligation but also a way to position your practice as transparent and committed to quality.

With the new Mediquest integration, Flux takes care of the entire process. Questionnaires are sent automatically, data is collected securely, and everything is handled fully within your workflow. No manual exports, no additional tools. Everything is GDPR-compliant and aligned with insurer requirements.

Already using Mediquest or planning to start with PREMs soon? Flux has you covered — fast, secure, and hassle-free.

June 27, 2025

New popups

New popups in Flux

The pop-ups in Flux have been given a refreshed and clearer design, so you can see what’s going on at a glance. Flux now also automatically alerts you when there’s no internet connection, so you’re immediately aware if changes can’t be saved temporarily. These improvements provide even more clarity and confidence while working in Flux.

  • New (8)
    • New notification pop-ups
    • Flux now shows a pop-up when no internet connection is detected
    • Mandibular Function Impairment Questionnaire (MFIQ) added
    • Tampa Scale for Kinesiophobia (TSK) added
    • The active questionnaire schedule is now also available during evaluations
    • The GDS UUID can now be adjusted within the treatment plan, if required by a health insurer
    • Subscriptions can now be deleted
    • Users with the Owner role can now independently resend reactivation emails when onboarding new team members. This makes it easier to restore accounts when an invitation has expired.
  • Improvements (10)
    • Questionnaire schedules are now specific to provider types
    • The VECOZO contact person email address is no longer required when connecting with VECOZO
    • The NPRS now supports dark mode
    • Errors related to reimbursement credentials are now handled more effectively
    • Default activities are now included with the PSK when sending questionnaires directly to the patient
    • Patient filter added to the Data Explorer
    • Users with Owner permissions can now update their VAT number themselves
    • Minor improvements to the readability of various texts and instructions
    • The ICS file is now also sent when cancelling an appointment, making it easier for patients to process
    • Initial loading of photos has been improved
  • Bugs (13)
    • Fix: issue where no GDS response was received from Vecozo, even though a payment confirmation was
    • Bugfix: medical feed showed appointment suggestions as feed items
    • Bugfix: modal click events did not work on the right side of modals
    • Fix: issue where correction invoices could not be adjusted after moving out of draft status
    • Fix: emails for appointment cancellations were not being sent
    • Fix: issue where it appeared that the first of all recurring appointments was not deleted, while it actually was
    • Bugfix: issue with patient registration; translations have also been added
    • Various technical bugs have been resolved
    • Fix: issue with no-show invoices
    • Fix: issue with search on mobile has been resolved
    • Bugfix: a deleted draft letter initially remained visible in the letter overview, but could no longer be opened or edited
    • Fix: issue with QDNA credentials resolved
    • Various loading states have been added
June 15, 2025

Exercise therapy

Starting today, Flux also supports exercise therapy. As an exercise therapist, you can now use all the familiar features of Flux — from patient records to billing — fully tailored to your field. This includes customized reporting, specific treatment pathways, and relevant billing codes.

We’ve added five new treatment types, aligned with professional guidelines:

  • Exercise therapy
  • Pediatric exercise therapy
  • Pelvic exercise therapy
  • Psychosomatic exercise therapy
  • Geriatric exercise therapy

Whether you work solely as an exercise therapist or as part of a multidisciplinary team, Flux helps you register and bill with ease, accuracy, and efficiency. That means simpler, faster administration — tailored to the way you work.

  • New (4)
    • Exercise therapy
    • Transition from PM304 to Declareren 2.0. The new standard is now active. PM304 will still be supported for claims with treatment dates before 01-01-2025
    • Smarter appointment reminder handling. Reminders for newly scheduled appointments are now processed more efficiently, significantly reducing duplicate notifications. Existing appointments still use the previous method
    • Manuals for PREM providers are now available in our documentation
  • Improvements (19)
    • Insurances can now be created without a valid UZOVI number, allowing you to add foreign insurers or other payers
    • Invoice support for foreign patients now includes their insurance details
    • Stricter validation rules have been implemented for email addresses
    • Performance improvements to the Data Explorer
    • Salutation (e.g., "Dear Mr./Ms.") added to letter templates
    • The following patient details have been added to letter templates: Address, postal code, city, gender, phone number, and GP name
    • The following treatment details have been added to letter templates: Start date and end date
    • Questionnaire schedules can now be started without linking them to a treatment plan
    • Intake questionnaires can now be started independently, and linked to a schedule later if needed
    • When removing a credit for an appointment, you now receive a confirmation prompt
    • Remote or phone consultations are now better reflected in standard appointment confirmations
    • Patient details can now be edited on mobile devices.When editing a consultation, it will no longer reappear as a read-only item in the medical feed
    • The primary treatment goal is now generated differently, using sources such as the PSK
    • Mollie payment links for invoices sent to collections are now automatically deactivated
    • Search functionality has been improved.When archiving a patient, you now receive a confirmation prompt
    • User roles are now sorted in the user settings interface
    • User name is now a required field
  • Bugs (20)
    • Fixed an issue with entering the BSN number
    • Resolved conflict between COV check and BSN check information
    • Fixed a bug that prevented searching via the new command menu
    • Fixed an issue retrieving invoices on the patient page
    • Resolved a bug where practitioners could not be scheduled
    • Fixed access rights issue when submitting claims
    • Resolved a bug when registering new patients
    • Fixed: manually created appointment reminders were not always being sent
    • Fixed an issue with Rich Text editing
    • Resolved an issue preventing SEPA payments from being generated
    • Various technical bugs resolved
    • Fixed an issue with payment registration
    • Fixed: BI appointments (including some appointment types)Resolved several issues specific to the Flux Basic subscription
    • Fixed: the payment term is no longer overwritten on a corrected invoice
    • Fixed: dark mode can now be toggled via the command menu
    • Resolved issue with deleted appointments
    • Fixed: notifications now always appear correctly
    • Various technical and visual bugs resolved
    • Fixed bug where the practice logo was not updated immediately after uploading
    • Bug fix for first login of the day
June 4, 2025

New command menu

Command menu in Flux

The command menu in Flux makes searching and executing actions more efficient. Instead of a standalone search bar, you now have a single central menu where you can both navigate to patients, invoices, and pages, and execute commands directly. Whether you need to open a patient record quickly, view an invoice, or switch to dark mode, everything is at your fingertips.

Previously, you needed separate fields or buttons to search for patient information, invoices, or navigation items. The new menu unifies all of that functionality into a single search field. As you type, Flux immediately shows suggestions for:

  • Patients (by patient number via #-mentioning, name, birthday, email, or phone number)
  • Invoices (by invoice number or linked patient information)
  • Page and section navigation (for example, Agenda, Settings, Documentation)
  • Actions (such as 'Enable dark mode', 'Log out', or 'Contact support')

The more you type, the more specific the suggestions become. Flux applies fuzzy matching, recognizes partial words, and corrects minor typos so you don’t have to guess the exact phrase.

Results in the menu are organized into clear sections: 'Patients', 'Invoices', 'Navigation', and 'Actions'. Within each group, commands are further subdivided by function type, making it easy to skim and find what you need. Each command is accompanied by a distinctive icon that indicates whether it’s a search, navigation, setting, or administrative task. This way, you can identify the right option at a glance—even when there’s a long list of suggestions.

Open or close the menu anywhere in Flux with Ctrl + K (Windows/Linux) or ⌘ + K (Mac). Use the arrow keys to navigate through suggestions and press Enter to execute the selected command. To close the menu without selecting anything, press Esc, use Ctrl/⌘ + K again, or click outside the menu area. You’ll return immediately to where you left off.

Just like the old search feature, Flux shows relevant suggestions after each keystroke. The new command menu goes a step further:

  • Autocomplete: As you type, the most likely commands appear at the top of the list.
  • Fuzzy matching: The system recognizes typos and incomplete words.
  • Multiple search fields in one: You can search by patient name and birthdate simultaneously by simply separating terms with a space. For example, Janssen 1985 will display all patients with the last name Janssen born in 1985. Flux automatically applies the appropriate filters.

  • Open: Ctrl + K (Windows/Linux) or ⌘ + K (Mac)
  • Close: Esc, Ctrl/⌘ + K, or click outside the menu
  • Navigate: Arrow keys ↑ ↓
  • Execute: Enter or mouse click

With future Flux updates, additional commands will be added so that new sections—such as expanded reporting tools, advanced patient overviews, or integrations with document management—will be seamlessly included in the command menu. By clustering all functionality into a single interface with smart grouping, context-aware prioritization, and live filtering, you save time and reduce clicks when opening patient records, processing invoices, or changing settings. This ensures that the most relevant options are always within reach and allows Flux to adapt to your growing workload.

May 18, 2025

Mollie Tap-to-Pay

Flux X Mollie Tap to Pay

We have launched the Tap-to-Pay functionality in Flux. With this new feature, any smartphone becomes a fully-fledged payment terminal—seamlessly integrated into the Flux platform.

Transform every consultation into a one-to-one experience by collecting payment directly at the patient’s side. No need for separate card readers or additional devices—everything happens in a single, streamlined workflow.

Effortlessly sell supplementary products—think tape, resistance bands, or exercise materials—right after the consultation, without a separate cash register. Need to add a roll of tape or an extra band? Your patient can tap to pay instantly, every time.

Effortlessly sell supplementary products with Flux X Mollie Tap-to-Pay
Effortlessly sell supplementary products with Flux X Mollie Tap-to-Pay

Whether you work solo or with a team, at one location or across multiple clinics, Tap-to-Pay works everywhere there’s a mobile connection. Your payment terminal goes wherever you go.

All transactions sync automatically with your Flux administration, preventing unpaid invoices and ensuring your financial insights are always up to date.

The Flux × Mollie Tap-to-Pay integration delivers direct payment flexibility, and efficiency you need to grow your practice.

  • New (2)
    • Mollie Tap-to-Pay support
    • Calendar zoom: – to zoom out and = to zoom in
  • Improvements (18)

    We’re excited to roll out a host of enhancements designed to streamline your workflow, improve flexibility, and give you more control over every aspect of your practice. Here’s what’s new in Flux:

    • Incasso-trajects are now available on every Flux subscription, so you can manage collections without upgrading
    • All payment methods have been added to the data explorer, giving you full visibility into transactions at a glance
    • Comprehensive logging for treatment trajectories lets you track every step of patient care
    • The mobile payment page and QR-code workflow have been refined for faster, more reliable check-outs on the go
    • We’ve expanded and polished the Mollie integration: the application page has been upgraded; you can now select and configure multiple Mollie profiles side-by-side; and charge-backs are fully supported
    • On the website you’ll find fresh customer stories alongside general usability improvements
    • Intake questionnaires are now even easier to use, helping you gather patient information more efficiently
    • You can delete appointments without automatically emailing patients, giving you more control over notifications
    • Various query optimisations mean financial actions process more quickly, keeping your accounts up to date in real time
    • When searching for a provider in the AGB register, we now include their practice locations—finding the right clinician is faster and clearer
    • The tab navigation and input selectors throughout Flux have been redesigned for maximum clarity
    • Medical letters now autosave as you type, and downloaded files are named more intuitively
    • Any care billed via a product invoice now correctly contributes to GDS entitlement codes
    • The day overview on mobile devices has been improved for at-a-glance scheduling on smaller screens
    • Finally, subtle tooltip animations have been added across the app to guide you smoothly through every feature
  • Bugs (10)
    • Fix: data now loads correctly into tables
    • Fix: data export issue resolved
    • Fix: scrollbar restored in the calendar view
    • Fix: Mediquest PREMs now display correctly in addition to being sent
    • Fix: BSN number encoding bug resolved
    • Fix: photo preview function restored in the medical feed
    • Fix: UZOVI codes now appear properly in revenue estimates
    • Query optimizations implemented for faster financial actions
    • Various technical improvements and miscellaneous bug fixes
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