Changelog

Stay up to date with our latest changes and improvements.

APR 26, 2024

Prepaid care credits

We offer a new prepaid feature, allowing patients to prepay for treatments and manage your services more efficiently. Patients can buy treatment credits which will be added to their flux wallet. Treatment credits can be spend on treatments and services outsize of the purview of the health insurance coverage.

Here's how it works:

Prepaid treatment credits

Patients can purchase treatment credits in advance, which are then added to their Flux wallet. Credits are automatically deducted as treatments are provided, eliminating the need for individual payments after each session and streamlining the payment process for both patients and providers.

Patient wallet

The prepaid credits are stored in the patient’s Flux wallet. When a patient buys credits, the total amount is credited to their wallet. As treatments are delivered, corresponding credits are automatically deducted, ensuring precise tracking of prepaid sessions.

Easy tracking

Patients and providers can easily monitor the remaining balance in the patient’s wallet. The system provides clear indicators of used and remaining sessions, enhancing transparency and helping patients stay informed about their prepaid treatments.

These features make it easier for patients to manage their treatment plans and for providers to handle prepaid services efficiently. The integration of prepaid credits with our automated treatment system improves overall user experience by ensuring accurate tracking and application of payments and credits.

New & Improvements
- Added appointment Yes / No option to the invoice line items data view in the data explorer
- Added an automated file import service to facilitate migration from legacy systems
- Updated functionality to allow multiple credit invoices for a single invoice entry in cases of partially credited invoices based on subsequent claim response information from health insurance companies (bami salami)
- Added location to the data explorer in the invoice entry view
- Updated the remove button in the patient section to reduce ambiguity. The button now clearly indicates that it pertains to removing a draft consult, not deleting the patient, to avoid confusion for users
Fixes
- Fixed issue where creating or updating a user with a responsible user designation was not functioning correctly
- Fixed an issue with the filter for invoice status that does not filter on translated values
- Fixed the Nivel intregration
- Fixed issue where editing a care plan with consent did not work correctly
- Fixed issue where a concept product invoice could not be saved without an address
- Fixed issue where partially credited invoices sent to patients incorrectly displayed the full amount for one specific insurance company
- Fixed chronic status indicator for a treatment plan on the finance tab in the patient file
- Fixed issue where adding an appointment type to online scheduling with a single linked location caused an error
- Fixed an issue where invoice search results were not all being displayed
- Fixed issue where a new patient was not being added to an existing unpersisted appointment created without a patient. Now, the patient is correctly added to the unpersisted appointment even if it was created in the past, ensuring consistency with the behavior of new unpersisted appointments
- Fixed issue where the view action in the notification after generating an invoice was not working
- Fixed issue where older invoices from 2023 could not be sent to the insurance company for crediting, despite the patient being insured and having contracts and pricing for 2023. The option is now expanded to allow crediting of these invoices to the defaulted insurance company
- Fixed an issue with VAT during the Moneybird integration activation
- Fixed issue where invoices with VAT to companies did not adhere to the established reminder scheme
- Fixed draft invoice with 0 entries or line items
- Fixed issue where medical updates were lost if an error occurred during saving, such as a network error by expanding the autosave functionality offline
- Fixed issue where the batch generate all Invoices function skipped invoices that had been credited, specifically for VAT invoices to companies
- Fixed issue where linking an appointment did not automatically select it. Previously, clicking the arrow on the appointments tab on the patient page redirected the user without selecting the appointment

APR 18, 2024

Incura import

We've developed specialized migration and import tools tailored to seamlessly transition data from Incura into Flux. These tools are designed to ensure a smooth and efficient migration process, preserving data integrity and minimizing downtime for your practice.

We've made the migration process incredibly easy—now you can handle it yourself. Simply drag and drop the export files from Incura into Flux, and you're all set.

The key features include:

Automated data mapping

Automatically aligns data fields from Incura with our system, reducing manual input and errors.

Comprehensive data import

Supports the full transfer of patient records, appointments, billing information, and other critical data from Incura.

Customizable import options

Allows for flexibility in data selection, so you can choose exactly what to migrate.

Error handling and reporting

Identifies and addresses potential issues during migration, ensuring a complete and accurate data transfer.

With these tools, transitioning from Incura to flux is simpler and more reliable, enabling you to maintain continuity in your operations while upgrading to a more robust system.

APR 15, 2024

BIG export for medical licensure renewal

To assist healthcare providers in meeting the requirements for their five-yearly BIG re-registration, we have introduced a new export feature that complies with the guidelines set by BIG for the submission of proof documents. This new feature streamlines the process of gathering and submitting necessary documentation for BIG medical licensure renewal, reducing administrative burden and ensuring compliance with regulatory standards.

BIG licensure renewal

Physiotherapists can now generate an export from Flux that meets the specific requirements for BIG re-registration. The export provides a monthly summary per user, including essential details such as:

Date of service
Duration of the appointment
Type of appointment

This export is designed to be compliant with BIG requirements, ensuring that the document is a direct output from the system (like a printout or screenshot) rather than an Excel spreadsheet, which is not permitted. The export will clearly display the name of the software application: Flux, the user’s name, the period covered, treatments, and the total hours worked, making it easy to calculate the total worked hours per month.

APR 12, 2024

Evaluation consultations

We’ve introduced a new feature to the evaluation flow that provides users with greater flexibility in managing care goals and plans.

A delay function has been added to the evaluation consultation process, allowing users to specify a delay that will automatically adjust the dates of all care goals and care plans set to occur after the evaluation date. This feature simplifies the rescheduling process, ensuring that all related tasks and milestones are consistently aligned with the adjusted timeline.

This enhancement offers users more control over their care plans, making it easier to accommodate changes in the patient's treatment schedule without the need for manual updates.

Improvement and fixes
- Added functionality to sort snippets alphabetically
- Added feedback to explain why the save intake button is disabled, highlighting any missing required fields
- Implemented a delay function in the Evaluation Consultation. Users can now specify a delay, which will automatically adjust all care goals and care plans dates occurring after the evaluation date by the specified delay amount
- Fixed an issue with the GGN integration
- Fixed a bug when updating the appointment status on the dashboard
- Added editable snippets where users can create and edit their own snippets to speed up repetitive and procedural note taking
- Improved the check for existing invoices during generation. The date treatment check now ensures that invoice entries are matched correctly by verifying the absence of an appointment, reducing the likelihood of false positives
- Fixed issue where the invoice details page displayed the original version of the claim instead of the most recent version after health insurance corrections
- Created snippets for the following professional guidelines: Ankle injury, shoulder and neck problems, low back pain, lumbosacral radiculopathy, and neck pain
- Fixed an issue where the claim response information form the health insurance companies modal did not display dates for all treatment dates
- Fixed a bug for snippets when editing a medical feed update
- Specific diagnostic codes can be set for snippets

APR 5, 2024

Collections administration

You can now initiate a collections process for non-paying debtors through our enhanced payment management system.

This update focuses on automation, integration, and efficiency to streamline the last part of the payment process, ensuring quicker resolution and improved cash flow management.

While it's never ideal to reach this point, when it does happen, we've made the process as easy as possible, allowing you to handle collections smoothly and efficiently.

GGN integration

Seamlessly manage collections with the integration of GGN, a leading collection agency in healthcare and health insurance in the Netherlands. This integration enables smooth data exchange and automates the collections process.

Automated payment reminders & administration fees

Payment reminders are now automatically sent, reducing manual workload. Additionally, administration fees can be automatically applied on the second reminder, encouraging timely payments.

Customizable email templates & rate limiting

Utilize new, customizable email templates for payment reminders, ensuring consistent communication. We've also implemented rate limiting to control the frequency of emails sent, preventing overwhelming recipients.

Batch processing & improved organization

Batch-send payment reminders for efficient handling of multiple accounts. Labels have been reintroduced in reminder lists for better organization, making it easier to track and manage outstanding payments.

Automatic credit and debit offsetting

The system now automatically offsets credits and debits, simplifying account reconciliation and ensuring accurate balances.

This is an integration in cooperation with the GGN, a collections company. You need a seperate agreement to use this integration.

See the Dutch government rules about collections.

MAR 31, 2024

The Nivel export → v10

The Nivel export integration format and specification have been updated to version 10. This update ensures compatibility with the latest data standards and improves the accuracy of your required data exports. The Nivel export is a requirement for Stichting Keurmerk Fysiotherapie (SKF).

Improvements and fixes
- Added snippets for shoulder, hip, and knee physical examinations, enabling healthcare providers to easily add these common physical examinations based on frequent diagnoses
- Fixed Zorgvergoedingen integration
- Added a prompt when removing an appointment with multiple users. Users are now given the option to either remove themselves or delete the entire appointment
- Fixed a bug where the insurer letter placeholder was not working properly
- Configured email settings to use the clinic name as the "From" name when sending emails. Patients will now receive emails from, for example, 'Maja Clinic via Flux' instead of just 'Flux,' addressing the issue of patients disregarding emails from unfamiliar senders
- Added functionality to include the healthcare provider company logo on letters, using the same logo that is already used for emails for branding
- Added a new intake flow for podiaty and added support for snippets
- Added a general migration file upload feature to facilitate and streamline the transferring files from legacy data structures and systems to Flux for migration purposes
- Fixed an issue where filtering by label did not display all users with the specified label in the advanced search for appointments
- Fixed issue where the letter tab on the patient page was not updated when creating a letter in the medical feed
- Implemented UI change to scroll to the top of the page after navigation
- Added reactivity for credits additions. Additionally, fixed issue where the modal did not close after importing
- Fixed issue where AGB codes were not working correctly when added multiple healthcare providers when creating a new patient
- Fixed an bug where the intake is empty in the medical feed
- Fixed the UI of the evaluation consultation update in the medical feed
- Fixed issue where the date in the top-left corner of the agenda was incorrect for the day of the week view
- The recall modal is redesigned
- Fixed patient and invoice view bugs
- Fixed a bug where the invoice filter would return all invoice statuses
- Fixed a bug for the selection of a description on the invoice line item for products
- Fixed an issue where crediting a claim could not be performed if a patient address had been deleted previously
- The input of the amount of a product invoice is to small on safari
- Added functionality to start an collections flow to non-paying debtor
- Fixed issue where the quantity on a dietetics care invoice was not consistent. If the quantity on a single care invoice line item is different from 1, the quantity will now be reflected on all relevant line items
- Updated the performance code description to indicate that the service is billed in 15-minute intervals
- Added functionality to toggle and display active and inactive status in the patient data view
- Added a data view for patients with an open treatment plan, showing the last treating practitioner. This serves as an interim solution for managing patients with active treatment plans but without a new appointment scheduled
- Fixed an issue with invoice finalization

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