You can now use the NPRS (Numeric Pain Rating Scale) questionnaire alongside the VAS (Visual Analogue Scale) to assess and document patients' pain perception. This addition enhances your ability to track pain levels throughout treatment.
Simply select the NPRS questionnaire during your assessment process to start using this new tool. As with all our questionnaires, feedback is instant and plotted alongside previous measurements in a graph within the medical feed.
Improvement and fixes
The NPRS questionnaire is added
Questionnaires can now be added directly from the intake flow
Fixed an issues with the intake flow
Appointment loading is improved. Fixed issue where selecting more than 4 users in day view and switching to week view would not load all appointments correctly
Fixed an issue where the more button did not appear in the user agenda
Fixed where clicking on a day in the agenda navigated to the wrong day (today) due to the today setting
Fixed an issue where the trash bin functionality in the agenda was not working
Fixed a bug with linking an insurer to a patient
Users with low occupancy rates now appear at the top of the list
Agendas of available users can now be automatically selected upon user switch
Fixed an issues with the calender
Fixed where the today button in the calendar did not work correctly
Fixed issue where the time selector in calendar appointment details was not functioning correctly in several browsers
Added extra permissions the the front-office roles
You can now sort user labels alphabetically
Healthcare providers can now see their own revenue and specifications
Fixed issue to allow downloading of invoice PDFs even if the address has been deleted
Fixed when the user label dropdown where the + Label button did not display correctly when assigning a user label to a user
Fixed an issue where the footer of the invoice could not be removed
Added the option for a user to have the treatment plan tab expanded by default onto the medical feed
You can now sort the treatment plan templates
Next the user availability is the availability of the responsible user in a supervising role
Several data groups were added to the data explorer
Sorts are removed from the data explorer
Fix a bug in the treatment history
We're kicking off the year with a host of improvements and new features designed to streamline your workflow and enhance functionality.
We added revenue estimations to help you make more informed decisions.
There are new filters for the medical feed based on treatment plans and item types. We added the ability to remove non-medical patient notes. Furthermore, we optimized performance for large invoice claims.
We added warnings for removed addresses and treatment plans in draft invoices. We Improved invoice generation process.
You can now save your favorite agenda view in user settings. We improved the calendar functionality and appointment management. The UI is enhanced for better usability, especially on low-resolution screens.
These updates reflect our commitment to continually improving our platform based on your needs and feedback. We look forward to supporting your practice even better in the coming year!
Improvement and fixes
Fixed an issue with rates per period during direct invoiced by hand
Fixed a bug where no address could be added by hand if the patient had no prior address on file
Fixed a bug with the hotkey functionality for ⌘ + C and ⌘ + V on macOS and Ctrl + C and Ctrl + V on Windows or Linux (copy-pasting) in the calendar
Added revenue estimations to business intelligence
Fixed a local storage bug
Fixed a bug in the text editor
Fixed navigation menu for the settings
Fixed questionnaires response display in the medical feed
Added a warning for removed addresses for a draft invoice
Added a warning for removed treatment plans for a draft invoice
You can now longer make or edit future appointments with a deleted appointment type. You have to switch to a valid appointment type
Fixed a bug in the invoice generation
When healthcare is provider under the direct access to care program no referral information is added to the insurance claim
Added debtor number and set permissions
Added and set permissions for settings
Fixed a problem is the performance of deleting referrals and treatment plans
Added a confirm to automatic invoice generation settings
You can now remove non medical patient notes
Where deleting a product the product is automatically removed from appointment types that scheduled these products
You can now filter the medical feed based on treatment plan, care plan and medical feed item type (e.g. intake, evaluation, questionaires)
Fixed a bug with date and time
Fixed issue where the initial patient view in the calendar did not load correctly after creating a new patient
Fixed a bug affecting availability and occupancy calculations
You can now save your favorite agenda view in user settings
Moved the 'identity document' to appear above the 'ID section' on the patient file. This adjustment was made to improve usability on low-resolution screens
A debit draft claim invoice now receives a date after the credit and debit adjustments are made
Small UI changes to the medical feed
Optimized the performance of large invoice claims exceeding 4.000 line items
The finance page in the patient file now also shows appointments without treatment plans in a separate category
Fixed issue where the reserved credit event was not saved in the appointment log after creating an appointment
Fixed a macOS specific hotkey bug where ⌘ + Click did not work on the invoice badge
Fixed a bug with the company invoice
Fixed an issue with faulty input in the intake flow
Fixed a bug with the date the credits were added to the patient wallet
We're excited to unveil our new way to contact and receive support, designed to provide you with quick and efficient assistance whenever you need it. This powerful new feature puts help just a click away, ensuring you can get the support you need without interrupting in your clinical day tot day.
Easy access: Simply hit the support button anywhere in the app to open the support modal
Versatile communication: Use the modal to submit questions, feature requests, or bug reports—we're here for it all!
Real-time feedback: Experience a responsive support process with direct feedback at every step
Streamlined support: No more navigating away from your current task to seek help. The support modal is always right there when you need it
Faster resolution: By providing a direct line to our support team, we can address your concerns more quickly and efficiently
Shape the future: Your feature requests submitted through the modal go straight to our development team, giving you a voice in the evolution of our product
Improved user experience: The intuitive interface makes it easy to categorize and describe your issue, ensuring we can provide the most relevant assistance
This new support modal is more than just a help desk—it's a bridge between you and our team. Whether you're facing a challenge, have a brilliant idea for a new feature, or simply need some guidance, we are here to ensure your voice is heard and your needs are met.
You can now use the new auto-save feature for intake flows during the first consultation. Your progress is automatically saved. This allows you to pause and resume the intake process effortlessly, providing attentive care without worrying about data loss.
Automatic draft creation: Reopen a patient file to find a draft medical update intake ready for completion or review
Offline support: No internet? No problem. Your work is saved locally and syncs when you’re back online
Auto-save works seamlessly in the background, capturing your work as you go, whether online or offline. This feature is particularly useful for complex intake processes or unexpected interruptions, ensuring your work is always preserved without extra effort.
Year-end transitions are critical for many practices, and we've implemented major changes to simplify the process for 2024. You can now make advance modifications to your contracts for the upcoming year, and we’ve prepared all the necessary updates.
We added updates to the:
Physical therapy diagnostic for 2024
Physical therapy chronic code list for 2024
Podiatry diagnostic code list for 2024
The health insurance companies have revised their standard concern structure for 2024. We have added pre-configured templates for the new standard contracts from each insurance concern, complete with updated prices for 2024. Users can now select specific contracts and authorized procedures along with corresponding reimbursement rates.
We added validity settings for prices to handle the processing of 2023 rates in 2024. Prices now require a validity period applicable to all pricing elements in Flux, including contracts, free rates and products:
Rates per period
2023 rates are now available for use in 2024 for those that will continue on their 2023 rates or have multiple-year contracts.
Price increases can be prepared and implemented automatically.
Procedures from period Y (2023) are billed at the Y rate, and performances for period Y+1 (2024) are billed at the Y+1 rate.
Advance preparation for new rates
New prices and rates can be prepared in advance for upcoming tariff changes (2023 → 2024).
Added an auto-save and restore function to the medical feed
Fixed an issue preventing soap consultations from being completed
The patient export map now downloads the correct export map
You can now select care plans with a care plan selector within treatment plans
Fixed a bug with the physical therapy diagnostic code selector in the intake flow
Fixed a bug where you could not create a new patient
Merging invoices now also works for multiple invoices from different insurance groups
You can now merge claims for different healthcare insurers
Fixed an issue with the claims always to health insurer override which in some cases would generate a direct invoice
Patients can now switch health insurance contracts in January
Added support for reminder fees based on a reminder letter when an invoice remains unpaid in the payment reminder flow
Fixed issue where availability for some locations was not clearly displayed in the calendar, preventing users from identifying which user was at which location at a given time. This is now shown in the appointment section of the calendar
Fixed an issue to recalls in the far future
Patient search results now have an inactive and date of birth and are aligned
Automatic claim generation now updates/refreshes as drafts in the invoice table
Fixed loading state during treatment plan select in the treatment select dialog
Improved the redirect after password reset
Some integrations which were launched still had the coming soon badge
Fixed the appointment tab in the company invoice flow
Added patient languages to the contact details during appointment planning
Fixed an issue with the referral id when a patient is switched
Added a red dot market if there are open tasks on the dashboard
Improved the navigation from returned claims to new draft claims
Fixed issue where items not attached to an appointment were placed at the bottom of the medical feed
Items on medical feed are now sorted by appointment date if available, and by creation date if not
Improved the UI of the business intelligence on smaller screens
Fixed hotkey bug which would open the same patient multiple times
Fixed an issue with the COVID-19 diagnostic codes
Added an override option for appointment types to not automatically generate any invoices
Fixed bug where a new questionnaire contained responses from a previously completed questionnaire
Fixed issue where the main treament goal was not pre-selected in the treatment plan during an evaluation consultation. If you open a medical update, select a a treatment plan and then switch to evaluation, the main goal will now be selected correctly
The new support modal now clears after sending a request for help
The new support modal has auto-focus
Added mailto: link add the top of the patient page
Fixed issue where the link to the Intramed export was not working → new link to Intramed Expert
Improved search results for patients
Improved the calendar UI
Improved credits consumption after appointment
Improved years end issues experienced by physical therapists
We capture more types of unhandled and handled errors on the medical feed
Fixed a bug with imported PREM stats
Added a tab hotkey function to the text editors
Claim payments now updates/refreshes in the invoice table
Added a warning if a patient address is removed, but a line item in a claim is in draft
Added a warning if a treatment plan with diagnostic code is removed, but a line item in a claim is in draft
Fixed a bug when manually creating an invoice, an inactive price that is no longer valid may be suggested
Added tags for healthcare professionals in the calendar
Tasks have a description
Added functionality to display a daily availability percentage as a proxy for their occupancy rate during planning for each healthcare professionals
Added feature to save agenda view preferences in user settings, such as displaying 5 days per week, etc.
Fixed a bug with the reset the date of the claim after crediting of the claim invoice
The period of the claim can be shortened. Added a warning for claims with line items that fall after the period's end date
Added functionality to sort and select users based on their occupancy rate
Improved PDF rendering and fixed referral information on the direct invoices for reimbursement