We've introduced a special appointment planner overlay for the calendar, designed to enhance your scheduling efficiency with AI.
Plan back to back: With AI technology, appointments are automatically scheduled back-to-back to optimize your schedule
Next available slot finder: Locate openings on the same day, starting from a specific time, or any time during the week
Supports various appointment lengths: Tailor the search based on the duration needed for each appointment
User label filtering: Filter available slots by user labels to ensure the right practitioner is selected
Recurring appointment scheduling: Easily set up recurring appointments with the help of this service
Patient history-based suggestions: Receive slot suggestions based on a patient’s previous appointments for more personalized scheduling
We've implemented DMARC (Domain-based Message Authentication, Reporting, and Conformance) for all emails sent through flux. This significant upgrade enhances email security for you and your patients.
Why this matters to you as a healthcare provider:
DMARC helps ensure that emails you send to patients through our platform are more likely to reach their inboxes rather than being marked as spam. This means your important communications about appointments, test results, or other crucial health information are more likely to be seen and read.
DMARC makes it much harder for malicious actors to impersonate your clinic's emails. This protects your patients from potential phishing attempts that could compromise their personal health information.
When patients receive emails from your clinic via our platform, they can be more confident that these messages are genuine and not from an impersonator. This improves overall Communication. With improved deliverability and security, you can communicate more effectively with your patients about their healthcare needs, appointments, and any important updates.
No action is required on your part. This security upgrade is automatically applied to all emails sent through flux.
We made significant improvements to the recognition and categorization of chronic diagnosis codes. These changes are designed to enhance the accuracy of tracking chronic conditions, offering users more control and transparency when dealing with specific diagnosis codes.
Diagnosis codes (DCSPH) are now systematically categorized as chronic when applicable. This improvement ensures that chronic conditions are tracked more accurately, reducing the chances of misclassification and enhancing patient care management.
We have added functionality that displays the meaning and chronic status of diagnostic codes directly in the select boxes or input fields during data entry. This real-time feedback helps users understand the implications of each code as they input it, improving the accuracy of data entry and ensuring that chronic codes are recognized and applied correctly.
These updates reflect our commitment to continuously improving our system's functionality and ensuring that it meets the evolving needs of our users. By enhancing the recognition and categorization of chronic codes, we aim to support better patient care and more accurate condition tracking.
Improvement and fixes
Diagnosis codes (DCSPH) are now consistently categorized as chronic when applicable, improving the accuracy of chronic condition tracking
Added functionality to display the meaning and chronic status of diagnostic codes when filling them in via the select boxes or input field
Medical snippets have been implemented on the intake form, providing quick access to relevant clinical information and guidelines during the intake process
Medical snippets for guidelines have been created, providing concise and easily accessible references for clinical standards and protocols
Invoice line items are added to the data explorer
Fixed an issue where the intake flow could not be saved
When adding a care plan to a treatment plan you can now select a template. Previously, templates could only be chosen when creating a new Treatment plan; this functionality is now available when adding a care plan later on
Small UI changes
Fixed issue where autosave expired too quickly
Fixed a bug where medical update fields were incorrectly identified as empty in the medical feed
Fixed an issue where the credit collection page was missing functionality due to the amount not being imported
Fixed an issue where the filter status sometimes displayed incorrectly for paid invoices
Fixed a bug with the display of the availability of the responsible user
Referrals do not account for deleted appointments when determining the user with most appointments in the business intelligence
Treatment plans can only have one active care plan at a time. Multiple care plans can be in created simultaneously, however this has now been restricted to a maximum of one active care plan at any given time
Improved error message clarity for setting a new password
Added functionality to display past appointments for a patient that do not yet have a consult associated with them in the medical feed. Users can now easily create a consult directly from these appointments using a button that pre-fills the appointment details in the new consult form
The prems now include imported or external treatments, ensuring that all relevant treatment data is accurately accounted for
A legal export function for treatment trajectories has been introduced, allowing for secure and compliant export of treatment data for legal and regulatory purposes
Invoices can now be filtered by performance code or product code
Past appointments without an attached consult are now flagged, ensuring that missing consults are easily identified and addressed
The revenue for corporate invoices now reflects the correct VAT rate, ensuring accurate tax calculations and reporting
Fixed issue where the form for creating a new care plan was not cleared after opening an existing care plan template
Fixed issue where the chronic switch was not always visible, which could prevent the form from being submitted
Added functionality to adjust the year of the claim period
Added VAT filtering on invoices and line-items in the data explorer
Added extra permissions to export financial data for accounting
Fix a bug where the availability overlay for user with responsible user shows too much availability
Added an empty state for patient labels
We have made significant enhancements to our calendar and planning features, aimed at improving your appointment management.
Newly created appointments are now visible immediately, allowing for real-time schedule management. The agenda user selection functionality has been refined for precise participant choices in agenda items.
Calendar availability has been optimized to update correctly from multiple sources, including merged availability, which now display with greater clarity. The mini agenda has also been adjusted to show the correct number of days, resolving previous discrepancies.
The online scheduling experience has been significantly improved:
The scheduling text now appears at the top, and only available practitioners are shown
We’ve also introduced the option to select patients first when scheduling, making the appointment setup more intuitive
The appointments data view now accurately reflects first consultations, house calls, and complex care
Non-billable appointments are excluded from the main appointments list, ensuring focus on claimable appointments
These updates collectively offer a more efficient, accurate, and user-friendly calendar and planning system, enhancing practice management and patient care.
In terms of revenue tracking, estimated revenue calculations now include all relevant appointments, even those without non-user participants, providing a more comprehensive financial overview.
Improvements and fixes
Appointments now appear immediately upon creation
Agenda user select functionality has been fixed to ensure users can now accurately select participants for their agenda items
Calendar availability now update correctly from multiple availability sources
Estimated revenue now includes appointments even if they do not have a non-user participant, ensuring all relevant appointments are accounted for
Merged availability now display correctly
The mini agenda now correctly displays the accurate number of days, with the extra day issue resolved
The online scheduling text now appears as the first entry
The online scheduling system now displays only available practitioners for booking, ensuring that users can only select those who are currently scheduleable
The appointments data view has been corrected to accurately reflect first consultations, house calls, and complex care, ensuring precise and reliable information
When scheduling, you can now first select the patient, ensuring a more streamlined and accurate appointment setup
Non-billable appointments are now excluded from the appointments list, ensuring only claimable appointments are displayed
The prem functionality has been fixed to ensure it now sends data correctly
The prem is now also sent for chronic patients after the 21st treatment, ensuring continuous tracking and data collection
During a new intake, PSK results from the previous treatment process are not automatically carried over
Consents have been added to the intake form, allowing for necessary approvals and agreements to be captured during the initial process
Invoice lines now update correctly when switching between individual invoices within the same screen
The issue with crediting collection invoices has been resolved, allowing for accurate credit processing for collection-related invoices
Credit invoices with multiple insurers are now supported, allowing for accurate and efficient processing of adjustments across different insurance providers
The list of nationalities has been updated to include the most current and comprehensive options
The manual for declarations has been updated to provide clearer guidance and more comprehensive instructions for users
The invoice layout update issue has been fixed, allowing changes to be made directly from the default value
The maximum reimbursement amount has been corrected to reflect the accurate value
The revenue figures for corporate physiotherapy are now accurately reflected, ensuring that they align with the expected values
We’re excited to introduce the Data Explorer, a powerful new tool designed to enhance your data analysis capabilities. This feature enables you to dive deeper into your practice data with event-based analysis, providing valuable insights into sequences of actions and outcomes.
Event-based data analysis: Explore detailed sequences of actions and outcomes to understand practice trends better
Customizable data views: Create personalized views or choose from pre-configured options for immediate use
Pre-configured views: Access several ready-to-use data views for instant analysis
Comprehensive examination: Analyze practice performance, patient trends, and operational metrics all in one place
User-friendly interface: Designed to be accessible while offering advanced analytical capabilities
Identify trends: Detect patterns and trends in practice data to make informed decisions and adjust strategies
Inform decision-making: Use detailed data insights to guide strategic and operational decisions with greater accuracy
Assess operational efficiency: Evaluate and enhance the efficiency of your operations by analyzing performance metrics
Generate customized reports: Create and customize reports to meet specific needs, providing tailored insights for stakeholders
The Data Explorer is now available in the latest update and can be accessed directly from the main menu.
You can now use the NPRS (Numeric Pain Rating Scale) questionnaire alongside the VAS (Visual Analogue Scale) to assess and document patients' pain perception. This addition enhances your ability to track pain levels throughout treatment.
Simply select the NPRS questionnaire during your assessment process to start using this new tool. As with all our questionnaires, feedback is instant and plotted alongside previous measurements in a graph within the medical feed.
Improvement and fixes
The NPRS questionnaire is added
Questionnaires can now be added directly from the intake flow
Fixed an issues with the intake flow
Appointment loading is improved. Fixed issue where selecting more than 4 users in day view and switching to week view would not load all appointments correctly
Fixed an issue where the more button did not appear in the user agenda
Fixed where clicking on a day in the agenda navigated to the wrong day (today) due to the today setting
Fixed an issue where the trash bin functionality in the agenda was not working
Fixed a bug with linking an insurer to a patient
Users with low occupancy rates now appear at the top of the list
Agendas of available users can now be automatically selected upon user switch
Fixed an issues with the calender
Fixed where the today button in the calendar did not work correctly
Fixed issue where the time selector in calendar appointment details was not functioning correctly in several browsers
Added extra permissions the the front-office roles
You can now sort user labels alphabetically
Healthcare providers can now see their own revenue and specifications
Fixed issue to allow downloading of invoice PDFs even if the address has been deleted
Fixed when the user label dropdown where the + Label button did not display correctly when assigning a user label to a user
Fixed an issue where the footer of the invoice could not be removed
Added the option for a user to have the treatment plan tab expanded by default onto the medical feed
You can now sort the treatment plan templates
Next the user availability is the availability of the responsible user in a supervising role
Several data groups were added to the data explorer
Sorts are removed from the data explorer
Fix a bug in the treatment history