Changelog

Stay up to date with our latest changes and improvements.

June 10, 2024

Pediatric physiotherapy

We’ve streamlined billing for pediatric physiotherapy and exercise therapy with automated CSI codes integration, simplifying the process and ensuring compliance with the new Generic Declaration Standard (GDS).

CSI codes for pediatric physiotherapy and exercise therapy are now automatically applied, reducing manual input and errors.

The system automatically handles billing for the first 18 sessions under basic insurance, making administration simpler.

After the initial 18 sessions, the correct CSI codes are automatically applied for additional sessions, ensuring accurate billing.

This update enhances billing efficiency and accuracy, aligning with GDS standards and easing administrative tasks.

New & Improvements
- We've automated the CSI codes for pediatric physiotherapy and exercise therapy and for physiotherapy for childern. This update simplifies billing by handling the first 18 sessions covered under basic insurance, and automatically applies the correct codes for sessions beyond that, ensuring seamless integration with the new Generic Declaration Standard (GDS). We made changes to the automatic selection of 003, 004, 005, 006, 007 and 009
- The AGB number has been added to the declaration entries in the data explorer, providing clearer identification and tracking of healthcare providers in your data
- VAT prices have been included in the invoices export, alongside the VAT tariffs and VAT excluded prices for more detailed financial tracking and reporting
- The AGB number check has been removed from the intake flow when it is not relevant
- Addressed performance issues related to sending batch payment reminders. The process is now more efficient, significantly improving speed and reducing delays
- Added products without any pricing or revenue for business intelligence reporting. This change ensures that such products do not impact the revenue overview per user or appear in the associated cost center and/or general ledger accounts. When invoicing these products, they will be omitted from the revenue steam, while other products from the same appointment will still be included. For example, a free checkup or consultation can now still count as a consultation in the benchmarks. Please review your bookkeeping and revenue summaries to ensure accuracy
- The ability to mark an invoice as invalid has been restricted. This action can now only be performed by users with the roles of owner or back office administrative staff. This change ensures that only authorized personnel can modify this special invoice status
- Invoice entry amounts are now properly accounted for in the Business Intelligence (BI) reports
- Optimized the invoice filter
- The appointment send button has an incorrect tooltip
- Added patient name to collections view in the data explorer
- Based on a treatment plan you can now manually set a default invoice type where you can override the automatic payer selection
Fixes
- Fixed a bug related to corrected invoices not being accounted for in the revenue estimations
- Fixed a bug with the task title
- Fixed a bug with the tooltip
- Fixed a bug in the display or the total amount of concept debit claim. Previously, the total amount displayed after both crediting and debiting in a single transaction was wrong. The correct amount was calculated in the concept debit claim
- Fixed a bug where de default selector for the CSI code remains empty
- Fixed an issue with the Vecozo certificates
- Fixed a validation message to the user when entering a incorrect BSN
- Fixed several UI bugs and issues

May 31, 2024

Twinfield integration

We launched our Twinfield integration for bookkeeping and accountancy. This integration is designed to streamline your accounting and financial controlling processes. This new feature enables seamless connectivity between flux and Twinfield. Our key Features of the Twinfield x Flux integration:

Synchronize financial data between flux and Twinfield, reducing manual data entry and errors using automated data sync
Ensure that your financial records are always up-to-date with real-time data transfers and updates
You get a comprehensive data integration. You can import and export key financial data, including invoices, payments, and financial reports, directly to and from Twinfield
Customize settings. Configure integration settings to match your specific accounting needs and preferences, including payments, reconciliations, VAT, debtor numbers and subadministrations

The benefits of the Twinfield & Flux Sync:

Streamline your accounting processes with automated data transfers and real-time updates for increased efficiency
Minimize errors by reducing manual data handling and ensuring consistent data across platforms to enhanced accuracy
You get simplified workflows and can manage your financial data more effectively with direct integration, saving time and effort

The Twinfield integration is now available and can be accessed from the apps in settings. When using our accountancy integrations, users should contact their financial service provider to ensure proper configuration and compliance with their specific requirements.

May 27, 2024

Revenue insights for healthcare providers

Healthcare providers now can have deeper insights into their our revenue streams. The revenue insights feature provides comprehensive analytics and reporting tools, allowing providers to better understand and optimize their financial performance.

The new dashboard offers an overview of total revenue, broken down by key metrics such as treatment types, type of revenue, healthcare provide and time periods. This high-level view helps providers quickly assess their financial health and identify trends.

Users can generate detailed reports that highlight revenue by service, healthcare provide, and location. These reports provide granular insights into which services are most profitable, helping providers make informed decisions about resource allocation and service offerings.

These enhancements empower healthcare providers with the tools needed to understand and manage their revenue sources more effectively.

New & Improvements
- The health insurance unique ID (UZOVI code) has been added to the invoice entries data view, offering clear identification and tracking of the responsible insurer label for each invoice. A clear distinction has been made between retail white-label partners—companies that market and sell insurance products under their own brand names—and the actual insurance companies that handle underwriting, claims processing, and other back-end operations
- Invoice entries in claim files are now correctly sorted by date, ensuring that records are displayed in the proper chronological order
- An issue of creating duplicate appointments when scheduling via mobile has been resolved, ensuring that only a single appointment is booked per action
- An issue preventing the company Invoices subtab from appearing for some users has been resolved, ensuring all users have access to this feature
- The revenue specification can now be viewed directly without the need to download it, allowing for easier and quicker access to detailed financial information
- Revenue specifications are now ordered by the date of treatment
- Added sort appointments in export and add appointment status
- Rounding on no-show percentages has been made more precise. User now have a very accurate no-show percentage
- Changed appointment styling to support locations
- Settings and filters in the data explorer are now organized alphabetically, making it easier to find and select the desired options
Fixes
- Fixed an issue where the wrong location was displayed for the first clicked appointment has been fixed, ensuring that the correct location is shown immediately upon selection
- Fixed an issue with the Vektis certificate path, which ensures proper access and functionality for AGB code operations
- The revenue estimation feature has been fixed to display the correct values, ensuring accurate financial projections
- Fixed an issue where appointment slots sometimes work inconsistently on the first selection
- Fixed an issue with the GGN integration with the certificate and compliance for related operations. The collections flow is now compliant with Dutch laws and regulations out of the box by default
- Tooltips for modals have been fixed, ensuring they display correctly and provide the intended guidance or information
- Fixed a bug related to event timing has been resolved, ensuring that event times are displayed and handled correctly

May 13, 2024

Recurring appointments

We have added new functionality to easily schedule recurring appointments for patients with the following options:

Set the total number of appointments needed
Specify an end date for the recurring appointment to create a series of appointments
Receive notifications when an appointment overlaps
Choose between weekly, biweekly, or multiple intervals for your recurring or follow-up appointments

You can now schedule recurring appointments over a specific period, such as a weekly treatment for 8 weeks. Additionally, you can plan a treatment trajectory up to X weeks in advance in the calendar, including key milestones like the initial evaluation.

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- Added snippets to all medical updates
- Added several questionnaires
- Added functionality to allow users to set the healthcare professional type without relying on the AGB code. This ensures accurate assignment of provider types, even when the AGB code is not available or inconclusive
- Implemented the ability to assign a healthcare professional type to users who do not yet have an AGB code, such as interns, ensuring flexibility in managing user roles
- Added patient information to the invoice entries in the data explorer
- Added patient label to the invoice entries export for better identification and tracking
- Added a new role for healthcare providers with restricted financial visibility
- Added users to the invoice entries data explorer view
- Added treatment date to claim history
- Added the functionality to export all appointments for a single patient
- Added ankle examination snippets
- Added standard Dutch holidays in the calendars
- Added functionality to display sex in the view details component throughout Flux
Improvements
- Implemented validation to prevent creating an appointment proposal with a future date of birth
- Updated functionality to prevent the creation of appointments with multiple patients without a group appointment type
- Updated placeholder for the iDEAL button to display the actual button for the Mollie integration
- UI change to a floating tooltip
- Deprioritized inactive patients in search results. Active patients now appear before inactive patients in the search results
- Updated the referral export to include imported text from medical updates
- Adjusted the tooltip maximum width to prevent it from becoming too large, particularly in scenarios where users have many tags, such as in the appointment history
Fixes
- Patients can now correctly fill in their date of birth during online scheduling on iOS
- Fixed an issue where creating a new patient from a proposed appointment was not possible
- Fixed an issue where searching for patients using their date of birth was not functioning correctly
- Fixed an issue where company invoices were not displayed in the declaration history on the finance tab in the patient file
- Fixed an issue where proposed appointments could not be saved
- Fixed an issue where creating a credit invoice was not possible when the invoice had been partially credited in multiple steps
- Fixed several bugs in the GGN integration
- Fixed and issue where single-day availability in the online scheduling feature was working as expected
- Fixed issue where credits notifications were not appearing in the appointments tab
- Fixed a bug with the BSN
- Fixed and issue where the total amount was not updated when merging claims over different periods
- Fixed and issue where users were not appearing in the appointments tab

May 3, 2024

Intramed free import

We've developed specialized migration and import tools tailored to seamlessly transition data from Intramed into Flux. These tools are designed to ensure a smooth and efficient migration process, preserving data integrity and minimizing downtime for your practice.

We've made the migration process incredibly easy—now you can handle it yourself. Simply drag and drop the paid export files from Intramed into Flux, and you're all set.

The key features for the free Intramed export include:

Automated data mapping: Automatically aligns data fields from Intramed with our system, reducing manual input and errors
Comprehensive data import: Supports the full transfer of patient records, appointments, billing information, and other critical data from Intramed
Customizable import options: Allows for flexibility in data selection, so you can choose exactly what to migrate
Error handling and reporting: Identifies and addresses potential issues during migration, ensuring a complete and accurate data transfer

With these tools, transitioning from Intramed to flux is simpler and more reliable, enabling you to maintain continuity in your operations while upgrading to a more robust system.

April 26, 2024

Prepaid care credits

We offer a new prepaid feature, allowing patients to prepay for treatments and manage your services more efficiently. Patients can buy treatment credits which will be added to their flux wallet. Treatment credits can be spend on treatments and services outsize of the purview of the health insurance coverage.

Here's how it works:

Patients can purchase treatment credits in advance, which are then added to their Flux wallet. Credits are automatically deducted as treatments are provided, eliminating the need for individual payments after each session and streamlining the payment process for both patients and providers.

The prepaid credits are stored in the patient’s Flux wallet. When a patient buys credits, the total amount is credited to their wallet. As treatments are delivered, corresponding credits are automatically deducted, ensuring precise tracking of prepaid sessions.

Patients and providers can easily monitor the remaining balance in the patient’s wallet. The system provides clear indicators of used and remaining sessions, enhancing transparency and helping patients stay informed about their prepaid treatments.

These features make it easier for patients to manage their treatment plans and for providers to handle prepaid services efficiently. The integration of prepaid credits with our automated treatment system improves overall user experience by ensuring accurate tracking and application of payments and credits.

New & Improvements
- Added appointment Yes / No option to the invoice line items data view in the data explorer
- Added an automated file import service to facilitate migration from legacy systems
- Updated functionality to allow multiple credit invoices for a single invoice entry in cases of partially credited invoices based on subsequent claim response information from health insurance companies (bami salami)
- Added location to the data explorer in the invoice entry view
- Updated the remove button in the patient section to reduce ambiguity. The button now clearly indicates that it pertains to removing a draft consult, not deleting the patient, to avoid confusion for users
Fixes
- Fixed issue where creating or updating a user with a responsible user designation was not functioning correctly
- Fixed an issue with the filter for invoice status that does not filter on translated values
- Fixed the Nivel intregration
- Fixed issue where editing a care plan with consent did not work correctly
- Fixed issue where a concept product invoice could not be saved without an address
- Fixed issue where partially credited invoices sent to patients incorrectly displayed the full amount for one specific insurance company
- Fixed chronic status indicator for a treatment plan on the finance tab in the patient file
- Fixed issue where adding an appointment type to online scheduling with a single linked location caused an error
- Fixed an issue where invoice search results were not all being displayed
- Fixed issue where a new patient was not being added to an existing unpersisted appointment created without a patient. Now, the patient is correctly added to the unpersisted appointment even if it was created in the past, ensuring consistency with the behavior of new unpersisted appointments
- Fixed issue where the view action in the notification after generating an invoice was not working
- Fixed issue where older invoices from 2023 could not be sent to the insurance company for crediting, despite the patient being insured and having contracts and pricing for 2023. The option is now expanded to allow crediting of these invoices to the defaulted insurance company
- Fixed an issue with VAT during the Moneybird integration activation
- Fixed issue where invoices with VAT to companies did not adhere to the established reminder scheme
- Fixed draft invoice with 0 entries or line items
- Fixed issue where medical updates were lost if an error occurred during saving, such as a network error by expanding the autosave functionality offline
- Fixed issue where the batch generate all Invoices function skipped invoices that had been credited, specifically for VAT invoices to companies
- Fixed issue where linking an appointment did not automatically select it. Previously, clicking the arrow on the appointments tab on the patient page redirected the user without selecting the appointment

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