Changelog
Stay up to date with our latest changes and improvements.
2024-03-04
Treatment & Care plans
We have improved the functionality of our treatment and care plans in Flux, with a focus on better organization and accessibility of crucial patient information. These updates are designed to streamline user workflows and improve clinical efficiency. Key features have been added to support and optimize your clinical processes.
Consolidation of treatment plan information
To simplify access and enhance management, we have relocated previously missing information from the treatment plan tab to the medical feed. This consolidation ensures that all relevant details are available in a single location, making it easier for users to access and manage treatment plans without switching between multiple tabs.
Medical letters
Users are now prompted to generate a letter immediately after completing an intake or (end) evaluation consult.
Reevaluation of the treatment plan
We have reassessed the treatment plan tab to improve its relevance and impact on user workflows and system functionality, enhancing value without complicating interactions.
- Improved organization: Items within the treatment plan section of the medical feed are now grouped for better organization. This simplifies navigation.
- Enhanced treatment plan details: The start date of the treatment plan and the most recently created treatment plan are now displayed in the medical feed. You now have a clear timeline of the patient’s treatment history.
Help requests
In the ‘reason for visit’ section, a clearer prompt has been added to aid in formulating help request.
Identification of unattached items
Items in the medical feed that are not linked to a specific treatment plan are now clearly indicated for grouping purposes.
Red flags
When a red flag is identified, you can now halt the intake process while saving all necessary, administrative details. Red flags management are made easy, facilitating quick referrals back to the GP or specialist as needed.
Creation of medical snippets
Users can now create medical snippets, allowing for personalized and customized clinical references. These snippets can be tailored to specific needs, offering users a powerful tool to enhance their clinical practice and improve patient care.
Improvements
- The medical feed has been redesigned to be more compact vertically, optimizing space and improving readability for better user experience
- Missing information previously found in the treatment plan tab has been moved to the medical feed, consolidating all relevant details in one location for improved access and management
- Medical feed items are now writable, allowing for updates and modifications directly within the feed
- When completing an intake or (end) evaluation consult, users are now immediately prompted to create a letter, streamlining documentation and follow-up processes
- The necessity of the treatment plan tab is being changed to adress its relevance and potential impact on user workflows and system functionality
- Items in the treatment plan section of the medical feed are now grouped for better organization and easier navigation
- The start date of the treatment plan is now included, as well as the most recently created Treatment plan
- In the
reason for visit, a clearer prompt has been added to indicate that a help request is required - Items unattached to a treatment plan in the medical feed are now clearly indicated, making it easier to identify and address items that are not linked to any specific Treatment plan
- Red flag determinations now allow for immediate saving, ensuring that critical alerts and notes are recorded without delay
- Medical snippets can now be created by users, allowing for personalized and customized clinical references tailored to specific needs
- A feature has been created to save the body location description with options for left or right
- An indication has been added to the medical feed to show when a letter has been generated for an item, enhancing visibility and tracking of document generation
- The token expiry and auto logout mechanisms have been improved to enhance security and user experience, ensuring smoother session management and timely logouts
- The input process for birth dates has been optimized for Safari, improving user experience and accuracy on this browser
- All select boxes now display the currently selected values on the medical feed and related pages
- The duplicate patient check is no longer performed when canceling an appointment or process, streamlining the workflow and reducing unnecessary checks
- The error message for 'same day' has been resolved when adjusting appointments, ensuring that changes are processed correctly without unnecessary warnings
- Additional AGB codes have been added to the referrer select box, expanding the options available for selecting referrers and improving accuracy in referrals
- The legal export function for Treatment plans has been implemented, enabling secure and compliant export of treatment trajectories for legal and regulatory purposes
- Invoices can now be filtered by performance code or product code
- The invoice number is now displayed in the communication tab
- Mollie payments now account for minor discrepancies, such as differences by a cent, ensuring accurate reconciliation of payment amounts
- The integrations with Mollie, Flux, and Moneybird have been enhanced, streamlining payment processing, data synchronization, and financial management across these platforms
- The responsible user availability overlay has been disabled, streamlining the user interface and removing unnecessary overlays from the scheduling view
- Searching by invoice number is now enabled in the header, allowing for quick and efficient retrieval of specific invoices
- A check for known email addresses has been implemented
- When
all locationsis selected in availability settings, users are no longer prompted to choose a specific location, simplifying the scheduling process - The
email sentstatus is now displayed in the communication tab within patient records, providing clear visibility of sent email statuses - Bounced emails are now registered, allowing for tracking and management of email delivery issues
- Complaint emails are now registered
- Available fields for letter templates have been expanded, allowing for more customization and inclusion of additional data in your templates
- A pop-up warning has been added to the feedback section, notifying users if the patient has already been seen today, to prevent duplicate appointments
Fixes
- Consultations with procedure codes
1870and 1864are now ensured to always precede treatments with code 1000on the same date, maintaining proper sequence and consistency in treatment records - When updating an invoice payment, the invoice status is now automatically set to
paid, ensuring that payment statuses are accurately reflected - Draft invoices now correctly display
already paidfor invoices that have been settled, ensuring accurate status updates - Non-billable appointment types are now excluded from revenue calculations, ensuring that only billable appointments are reflected in the revenue reports
- The prems now correctly include imported or external treatments, ensuring all relevant treatment data is incorporated into the patient experience measurements
- The letter overview type column has been fixed for accurate display, improving the clarity and usability of the letter management interface
- The total price for collection invoices now updates correctly after a refresh, ensuring that the displayed amount is always accurate and current
- Invoice payments with incorrect rounding have been fixed, ensuring that all payment amounts are accurately rounded and correctly processed
- The issue where letters and medical snippet forms did not clear has been resolved, ensuring that forms are properly reset after use
- Attaching an appointment or referral to a medical feed item no longer invalidates the patient, ensuring that patient records remain valid and consistent throughout the process
- Consultations with procedure codes
2024-02-29
Appointment planner
We've introduced a special appointment planner overlay for the calendar, designed to enhance your scheduling efficiency with AI.
- Plan back to back: With AI technology, appointments are automatically scheduled back-to-back to optimize your schedule
- Next available slot finder: Locate openings on the same day, starting from a specific time, or any time during the week
- Supports various appointment lengths: Tailor the search based on the duration needed for each appointment
- User label filtering: Filter available slots by user labels to ensure the right practitioner is selected
- Recurring appointment scheduling: Easily set up recurring appointments with the help of this service
- Patient history-based suggestions: Receive slot suggestions based on a patient’s previous appointments for more personalized scheduling
2024-02-22
DMARC email security update
We've implemented DMARC (Domain-based Message Authentication, Reporting, and Conformance) for all emails sent through flux. This significant upgrade enhances email security for you and your patients.
Why this matters to you as a healthcare provider:
Improved email delivery
DMARC helps ensure that emails you send to patients through our platform are more likely to reach their inboxes rather than being marked as spam. This means your important communications about appointments, test results, or other crucial health information are more likely to be seen and read.
Enhanced protection against impersonation
DMARC makes it much harder for malicious actors to impersonate your clinic's emails. This protects your patients from potential phishing attempts that could compromise their personal health information.
Increased patient trust
When patients receive emails from your clinic via our platform, they can be more confident that these messages are genuine and not from an impersonator. This improves overall Communication. With improved deliverability and security, you can communicate more effectively with your patients about their healthcare needs, appointments, and any important updates.
What you need to do
No action is required on your part. This security upgrade is automatically applied to all emails sent through flux.
You can read up on DMARC on the Dutch Government website.
2024-02-16
Chronic code recognition
We made significant improvements to the recognition and categorization of chronic diagnosis codes. These changes are designed to enhance the accuracy of tracking chronic conditions, offering users more control and transparency when dealing with specific diagnosis codes.
Consistent categorization of chronic codes
Diagnosis codes (DCSPH) are now systematically categorized as chronic when applicable. This improvement ensures that chronic conditions are tracked more accurately, reducing the chances of misclassification and enhancing patient care management.
Optional chronic codes
Not all diagnosis codes from the Chronic List (Bijlage 1 van het Besluit zorgverzekering) are inherently chronic. Some codes are considered optionally chronic, depending on the specific patient's circumstances. With this update, users can manually set the chronic code indicator for these cases, provided there is a referral present. This feature adds flexibility, allowing for more precise tracking of conditions that may not always be chronic.
Enhanced user interface for diagnostic codes
We have added functionality that displays the meaning and chronic status of diagnostic codes directly in the select boxes or input fields during data entry. This real-time feedback helps users understand the implications of each code as they input it, improving the accuracy of data entry and ensuring that chronic codes are recognized and applied correctly.
These updates reflect our commitment to continuously improving our system's functionality and ensuring that it meets the evolving needs of our users. By enhancing the recognition and categorization of chronic codes, we aim to support better patient care and more accurate condition tracking.
Improvement and fixes
- Diagnosis codes (DCSPH) are now consistently categorized as chronic when applicable, improving the accuracy of chronic condition tracking
- Some diagnosis codes from ‘the Chronic List’ (Bijlage 1. van het Besluit zorgverzekering) are not inherently chronic and are optionally chronic. In these cases, users can set the appropriate chronic code indicator—if a referral is present
- Added functionality to display the meaning and chronic status of diagnostic codes when filling them in via the select boxes or input field
- Medical snippets have been implemented on the intake form, providing quick access to relevant clinical information and guidelines during the intake process
- Medical snippets for guidelines have been created, providing concise and easily accessible references for clinical standards and protocols
- Invoice line items are added to the data explorer
- Fixed an issue where the intake flow could not be saved
- When adding a care plan to a treatment plan you can now select a template. Previously, templates could only be chosen when creating a new Treatment plan; this functionality is now available when adding a care plan later on
- Small UI changes
- Fixed issue where autosave expired too quickly
- Fixed a bug where medical update fields were incorrectly identified as empty in the medical feed
- Fixed an issue where the credit collection page was missing functionality due to the amount not being imported
- Fixed an issue where the filter status sometimes displayed incorrectly for paid invoices
- Fixed an issue with the Mollie integration
- Fixed a bug with the display of the availability of the responsible user
- Referrals do not account for deleted appointments when determining the user with most appointments in the business intelligence
- Treatment plans can only have one active care plan at a time. Multiple care plans can be in created simultaneously, however this has now been restricted to a maximum of one active care plan at any given time
- Improved error message clarity for setting a new password
- Fixed an issue where selecting general practitioner AGB codes did not work
- Added functionality to display past appointments for a patient that do not yet have a consult associated with them in the medical feed. Users can now easily create a consult directly from these appointments using a button that pre-fills the appointment details in the new consult form
- The prems now include imported or external treatments, ensuring that all relevant treatment data is accurately accounted for
- Support for Mollie collections has been added, enabling seamless integration for managing payments and collections through Mollie
- A legal export function for treatment trajectories has been introduced, allowing for secure and compliant export of treatment data for legal and regulatory purposes
- Invoices can now be filtered by performance code or product code
- Past appointments without an attached consult are now flagged, ensuring that missing consults are easily identified and addressed
- The revenue for corporate invoices now reflects the correct VAT rate, ensuring accurate tax calculations and reporting
- Fixed issue where the form for creating a new care plan was not cleared after opening an existing care plan template
- Fixed issue where the chronic switch was not always visible, which could prevent the form from being submitted
- Added functionality to adjust the year of the claim period
- Added VAT filtering on invoices and line-items in the data explorer
- Added extra permissions to export financial data for accounting
- Fix a bug where the availability overlay for user with responsible user shows too much availability
- Added an empty state for patient labels
2024-02-02
Appointment planning
We have made significant enhancements to our calendar and planning features, aimed at improving your appointment management.
Newly created appointments are now visible immediately, allowing for real-time schedule management. The agenda user selection functionality has been refined for precise participant choices in agenda items.
Calendar availability has been optimized to update correctly from multiple sources, including merged availability, which now display with greater clarity. The mini agenda has also been adjusted to show the correct number of days, resolving previous discrepancies.
Patient scheduling
The online scheduling experience has been significantly improved:
- The scheduling text now appears at the top, and only available practitioners are shown
- We’ve also introduced the option to select patients first when scheduling, making the appointment setup more intuitive
- The appointments data view now accurately reflects first consultations, house calls, and complex care
- Non-billable appointments are excluded from the main appointments list, ensuring focus on claimable appointments
These updates collectively offer a more efficient, accurate, and user-friendly calendar and planning system, enhancing practice management and patient care.
Revenue tracking
In terms of revenue tracking, estimated revenue calculations now include all relevant appointments, even those without non-user participants, providing a more comprehensive financial overview.
Improvements and fixes
- Appointments now appear immediately upon creation
- Agenda user select functionality has been fixed to ensure users can now accurately select participants for their agenda items
- Calendar availability now update correctly from multiple availability sources
- Estimated revenue now includes appointments even if they do not have a non-user participant, ensuring all relevant appointments are accounted for
- Merged availability now display correctly
- The mini agenda now correctly displays the accurate number of days, with the extra day issue resolved
- The online scheduling text now appears as the first entry
- The online scheduling system now displays only available practitioners for booking, ensuring that users can only select those who are currently scheduleable
- The appointments data view has been corrected to accurately reflect first consultations, house calls, and complex care, ensuring precise and reliable information
- When scheduling, you can now first select the patient, ensuring a more streamlined and accurate appointment setup
- Non-billable appointments are now excluded from the appointments list, ensuring only claimable appointments are displayed
- The prem functionality has been fixed to ensure it now sends data correctly
- The prem is now also sent for chronic patients after the 21st treatment, ensuring continuous tracking and data collection
- During a new intake, PSK results from the previous treatment process are not automatically carried over
- Consents have been added to the intake form, allowing for necessary approvals and agreements to be captured during the initial process
- The AGB lookup functionality has been fixed to ensure accurate and reliable retrieval of AGB codes
- Additional AGB codes have been added to the referrer select box, expanding the options available for selecting referrers and improving accuracy in referrals
- The COV integration now supports for additional retry attempts, improving the reliability and success rate of the job execution
- The COV processing has been enhanced to handle multiple entries more efficiently, improving the overall performance and accuracy of batch operations
- Invoice lines now update correctly when switching between individual invoices within the same screen
- The issue with crediting collection invoices has been resolved, allowing for accurate credit processing for collection-related invoices
- Credit invoices with multiple insurers are now supported, allowing for accurate and efficient processing of adjustments across different insurance providers
- The list of nationalities has been updated to include the most current and comprehensive options
- The manual for declarations has been updated to provide clearer guidance and more comprehensive instructions for users
- The invoice layout update issue has been fixed, allowing changes to be made directly from the default value
- The maximum reimbursement amount has been corrected to reflect the accurate value
- The revenue figures for corporate physiotherapy are now accurately reflected, ensuring that they align with the expected values
2024-01-26
Data explorer
We’re excited to introduce the Data Explorer, a powerful new tool designed to enhance your data analysis capabilities. This feature enables you to dive deeper into your practice data with event-based analysis, providing valuable insights into sequences of actions and outcomes.
Key benefits
- Event-based data analysis: Explore detailed sequences of actions and outcomes to understand practice trends better
- Customizable data views: Create personalized views or choose from pre-configured options for immediate use
- Pre-configured views: Access several ready-to-use data views for instant analysis
- Comprehensive examination: Analyze practice performance, patient trends, and operational metrics all in one place
- User-friendly interface: Designed to be accessible while offering advanced analytical capabilities
Applications in practice
- Identify trends: Detect patterns and trends in practice data to make informed decisions and adjust strategies
- Inform decision-making: Use detailed data insights to guide strategic and operational decisions with greater accuracy
- Assess operational efficiency: Evaluate and enhance the efficiency of your operations by analyzing performance metrics
- Generate customized reports: Create and customize reports to meet specific needs, providing tailored insights for stakeholders
The Data Explorer is now available in the latest update and can be accessed directly from the main menu.