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Instant support
We're excited to unveil our new way to contact and receive support, designed to provide you with quick and efficient assistance whenever you need it. This powerful new feature puts help just a click away, ensuring you can get the support you need without interrupting in your clinical day tot day.
Here's how it works
- Easy access: Simply hit the support button anywhere in the app to open the support modal
- Versatile communication: Use the modal to submit questions, feature requests, or bug reports—we're here for it all!
- Real-time feedback: Experience a responsive support process with direct feedback at every step
Why this matters to you
- Streamlined support: No more navigating away from your current task to seek help. The support modal is always right there when you need it
- Faster resolution: By providing a direct line to our support team, we can address your concerns more quickly and efficiently
- Shape the future: Your feature requests submitted through the modal go straight to our development team, giving you a voice in the evolution of our product
- Improved user experience: The intuitive interface makes it easy to categorize and describe your issue, ensuring we can provide the most relevant assistance
This new support modal is more than just a help desk—it's a bridge between you and our team. Whether you're facing a challenge, have a brilliant idea for a new feature, or simply need some guidance, we are here to ensure your voice is heard and your needs are met.