Run PREM questionnaires automatically with Mediquest
Overview
With the Mediquest integration, patient experience measurement becomes part of the normal treatment workflow. Flux monitors when a PREM questionnaire should be sent, while Mediquest handles the invitation, response flow, and reporting.
That gives your practice more reliable feedback without manual lists, exports, or extra follow-up work. Your team stays in Flux while the quality process runs in the background.
How it works
Flux records consent and checks whether the treatment trajectory meets the agreed criteria. Once the right moment is reached, the required data is sent securely to Mediquest.
Mediquest sends the questionnaire and turns the responses into dashboards and benchmark reporting, so your practice gets usable quality insight without extra admin steps.
Setup
The integration is enabled once in Flux via Settings → Apps → Mediquest. After that, the practice account is connected and the workflow can run automatically alongside treatment administration.
Flux handles the timing and selection logic while Mediquest takes care of sending and processing. That keeps quality measurement scalable without adding overhead for the team.
Frequently asked questions
Frequently asked questions about the Mediquest integration.
Who is this integration for?
This integration fits practices that want a more reliable way to measure patient experience without adding manual admin work for the team.
Flux manages the workflow trigger and Mediquest handles the questionnaire and reporting layer, so quality measurement becomes part of the routine process.
